Self-Help and Self-Referral
NHS Health Advice
Not Sure Where To Go?
Visit a Pharmacy
Your pharmacist can do so much more than complete your prescription. They can give you expert clinical advice for minor health concerns and help with many common illnesses like sore throats, coughs, colds, tummy troubles and aches and pains.
Pharmacists are trained experts in managing minor illnesses and using medicines safely. They can advise you on the safe use of prescription and over-the-counter medicines.
Most local pharmacies have private consultation rooms where your pharmacist can talk to you confidentially. They are not required to note anything in your medical records, which some people may prefer.
Go to an Urgent Treatment Centre
For injuries or illnesses that are urgent but not life threatening you can use an Urgent Treatment Centre (UTC), walk-in centre or Minor Injuries Unit (MIU). It is best to try NHS 111 first to book an appointment at the nearest service to you.
Ask NHS 111
If you think you need medical help right now, 111 online can tell you what to do next. They will direct you to the best place to get help for your symptoms, or advise you on how to care for yourself at home.
NHS 111 call handlers can advise you where local NHS services are, help with prescriptions, offer self-care advice and even arrange appointments including giving you an arrival time at an Urgent Treatment Centre or A&E.