Join the Practice
Register as a New Patient
You can now register with the practice online. Before doing this, please use the postcode checker opposite to make sure that you are in our catchment area for Woodlands & Clerklands Partnership.
If you live in Tilgate in Crawley, you can register for Woodlands Surgery online.
If you live in Horley, you can register for Clerklands Surgery online.
If you cannot register online, you can download paper registration forms for adults and children below. You will need to bring them into the practice in person. If you do not have a printer at home, please come to the surgery and we can give you a copy of the form at the reception desk.
You will need to bring in:
- the completed registration form
- a copy of your photo ID, such as a driving licence or passport if you have one
- proof of address if you have one
If you do not have proof of ID or address, then we can still accept your registration. However, the process is more difficult, as we need to connect your registration to any previous NHS records. Having ID makes this easier and quicker.
Please make sure that you have completed and signed all sections of the registration pack before handing it in.
We are proud to be a safe surgery for everyone in our community, and pledge to ensure that everyone in our community receives the quality healthcare they are entitled to.
In partnership with Doctors of the World UK, we will ensure that our practice offers a welcoming space for everyone who seeks to use our services. We will ensure that a lack of identification, proof of address, or immigration status do not prevent patient registration.
If you wish to register, please speak to a member of staff who can help and support you with the process of registration.
You can learn more at Doctors of the World UK.
Once you are registered
It takes about a week to register you after you give in your forms. If you need medical help in the meantime, you can contact your previous surgery for advice or visit the Urgent Treatment Centre at Crawley Hospital.
Once your registration is complete:
- You will receive a text or letter to tell you who your Named Accontable GP is. Every patient has a Named Accountable GP allocated to them when they register. However, at Woodlands Surgery and Clerklands Surgery, you may book an appointment with any doctor or your preferred doctor of choice.
- If you are over 16, you will be invited for a New Patient Health Check. This is an appointment with a Healthcare Assistant (HCA) who will carry out a general check-up, normally including a urine sample. The HCA will also ask you about any medication you are already on.
Temporary Patient Registrations
If you are not currently registered with a practice in Crawley or Horley and will not be here for long, the Urgent Treatment Centre at Crawley Hospital is able to treat most minor illnesses and injuries.
If you are told that you need to register with a GP temporarily in Crawley or Horley, and you're staying within our catchment area, you can register temporarily with the practice. This means that you stay registered with your home GP surgery, but we can also see you and provide treatment while you are staying in Crawley. You cannot register with us as a temporary patient if you are already registered with another Crawley or Horley GP surgery.
You can only stay a temporary patient for up to three months. After this, you will need to apply to join the practice as a normal, permanent patient. This means that you will no longer be registered with your previous GP.
Please note that a GP practice does not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment.
Both of our surgeries are accessible for patients in wheelchairs, with automatic doors and step-free access, as well as adapted toilet facilities. Unfortunately, we do not have a lift, but we can always offer appointments on the ground floor.
We also have (limited) disabled parking spaces available at both surgeries.
We can arrange for interpreters during appointments, including for British Sign Language. Please let us know when booking if you'll need an interpreter or if you need a ground floor consultation room.
We are a Safe Surgery for everyone in our practice area. We might ask for ID or proof of address. But if you don’t have any and you live in our practice area, you can still register with us.
Everyone living in England has the right to free care from a GP.
Ask at reception for an interpreter if you find it difficult to communicated in English.
Our receptionist team won't ask you about your immigration status.
If you are worried about giving us your address, please let us know. Your information is safe with us.