The General Practitioners

Practice Staff

Practice Manager
Ms Anne Davies oversees the business administration and overall management of the practice.

Branch Managers
Mrs Denise Comper - Woodlands
Mrs Moira Shanks - Clerklands
Both oversee the day-to-day running of the relevant practice and patient services.

Receptionists
We have a team of reception staff and secretaries who work extremely hard in often difficult and pressured circumstances. Please help them to help you.

Practice Nurses
Donna White (senior practice nurse) RGN
Rebecca Martin (practice nurse) RGN
Tracey Whittle (practice nurse) RGN
James Stephens (practice nurse) RGN
Sally Humphrey HCA NVQ Level 3
Caroline Cleaver HCA NVQ Level 3

District Nurses
The Primary Care Trust employs a team of district nurses who work for the surgery. For Woodlands Surgery contact 01293 600300 ext 3714 and for Clerklands Surgery 01293 825112.

Health Visitors
The PCT also employs a team of health visitors who work for the surgery. For Woodlands Surgery contact 01293 558621 and for Clerklands Surgery 01293 783508.

General Practitioner Registrar and Students

Training Practices in Kent, Surrey and Sussex
This practice has been accredited as being suitable for the training of those doctors intending to become general practitioners. This means that the practice and doctors have had to achieve a number of standards which have been assessed by the GP Deanery for Kent, Surrey and Sussex, acting on behalf of the national organisation (the Joint Committee for Postgraduate Training in General Practice).

These are some points for your information:-

1. Those doctors training to become GPs are called GP registrars. They are employed by one of the doctors here, who will be their trainer.
2. The GP registrar is a fully qualified doctor who is likely to have a lot of experience of hospital medicine.
3. Sometimes other doctors are also trained and supported in the practice.
4. If you are seeing this doctor you can expect to receive the quality of service you would from your own GP. If you have any concerns please mention this to a member of staff.
5. In order for the GP registrars to successfully complete their training they have to be assessed on their consulting skills. This is done by the appointed assessors viewing a video of each registrar's consultations. You may be asked for your permission to have your consultation recorded in this way. If you agree, you will need to give your written permission and sign a consent form available at the desk. If the doctor appears to be recording your consultation and you have not signed a consent form, then you should indicate this to him or her immediately. The recording will be used for educational purposes only. Further information about this process and its confidentiality aspects, can be obtained from the reception staff.
6. To ensure that the practice continues to meet the standards for training in the KSS Deanery, it, and the doctors, will be subject to regular inspection visits (normally every three years). At this inspection another doctor will assess the quality of the patient records. Patient records may only be disclosed with written permission and patients will therefore be asked to sign a letter of authorisation to permit this. No records will be included in the inspection visit without the patient's prior written approval. Please ask any member of the reception staff for further information if you need such.